Updated Sep 8, 2022
Your privacy and security are important to us. Tillen respects your right to privacy and is committed to protecting the personal information you provide to us. We use the information collected through our website to facilitate donation collection and processing, to provide tax receipts, to process online account registrations and to communicate relevant news and updates.
Privacy Statement and Summary
Disclosing Your Personal Information
We may disclose your personal information to third-party service providers who perform services on our behalf. For example, we may hire other companies to handle the processing of payments and donations, to provide data storage, to host websites, to fulfill orders and shipments, to assist in marketing, to conduct audits, etc. Those third-party service providers (i) shall be permitted to obtain only the personal information they need to provide the service, (ii) must protect personal information to the same extent as Tillen, and (iii) shall be prohibited from using it for any other purpose.
Accessing Your Personal Information
If you would like to review or revise information that you previously provided to us, you may access and change your personal information in the "Settings" section on the platform. You may also contact us at [email protected].
What is Personal Information?
Personal information is defined as any information about an identifiable individual including information that can be used to recognize, identify or contact a specific individual, whether it concerns an email address, where an individual lives, or which interests, causes and organizations he or she supports. Personal information does not include most business contact information such as the name, title, business address, or business telephone or fax number or business email address of an employee of an organization, and certain publicly available information.
Links to Third Party Sites
Payment processing services for Organizations and Users on Tillen are provided by Helcim and are subject to the Helcim Terms and Services. By agreeing to these terms or continuing to operate as an Organization or User on Tillen, you agree to be bound by the Helcim Services Agreement, as the same may be modified by Helcim from time to time. As a condition of Tillen enabling payment processing services through Helcim, you agree to provide Tillen accurate and complete information about you and your business, and you authorize Tillen to share it and transaction information related to your use of the payment processing services provided by Helcim.
Use of Tillen will result in stored “cookies”. Cookies are strings of code which are then stored on your computer. Tillen uses these stored cookies to collect information about when you visit our website, when you use the services, your browser, your operating system, and other similar information. Most browsers allow you to block and delete cookies. However, if you block our cookies, our services may not work properly.
Third Party Cookies
Security of Your Personal Information
The security of your personal information is important to us. We follow generally accepted industry standards to help protect your personal information.
No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee it's absolute security.
If a password is used to protect your account and personal information, it is your responsibility to keep your password confidential.
Canada’s Anti Spam Legislation (CASL)
Where CASL applies to Tillen's communications with users, donors or volunteers, Tillen is committed to complying with CASL and in particular the provisions setting out the requirements for sending commercial electronic messages.